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Fulfilment Updates
Fulfilment Updates
Dear valued customer,
We understand that you are likely facing a challenging time right now given the issues related to Coronavirus (Covid-19). At BAT UK we take consumer safety extremely seriously and are monitoring the situation on a daily basis.
We are trying our best to continue fulfilling customer orders and deliveries, and at this stage we are not experiencing any supply chain issues. However, with the disruption Coronavirus is causing, some of these orders and deliveries may be taking a little longer than usual to process. So please bear with us!
We apologise if you are experiencing any disruption or delays. We are in regular contact with our factories and suppliers in an attempt to provide the best service possible under these challenging circumstances.
If you have any questions about orders you have made, please send us an email or call our customer care line.
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